Technology, Hosting, Software, and more!
You might have read my post about the issue I had with my Gravely Pro-Turn Z 52″ Mower. In the end they offered to send me a hat as compensation for the matter. I asked for a small bottle of touch-up-paint and to my surprise they sent the paint but not the hat.
Well to be honest I wasn’t entirely happy with my experience so I left an honest review of the machine as well as my experience on their site. Here’s an image of the review:
I’ve been using WHMCS as a billing and support platform for web hosting since 2007, for over 13 years now, and as near as I can tell WHMCS was founded in 2005. There have been issues over the years where there was unexpected behavior or unexpected changes during upgrades but every software vendor is going to roll out a bug here or there. Even companies with the best quality assurance and testing are bound to have something slip by – and I understand this.
While I do not and have not ever expected perfection and I do understand that bugs can happen sometimes feature implementation is just poor at best or processes are not well thought-out and planned. The most recent instance of this that has caused me problems is Premium Domain Support in WHMCS. This feature was added to WHMCS in version 7.1 which was released over 4 years ago.
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I have been a member at WebHostingTalk.com, or WHT for short, since December of 2007. I can’t say that I haven’t run afoul of their rules on several occasions since then because I most certainly have. Although I have always personally done my best to make sure I understood and followed the rules there have still been situations where I have mistakenly broken the rules.
In the situations where I accidentally broke a rule it was always very helpful to be able to discuss the incident with the moderation staff in order to get a clearer understanding of what I did wrong and how to avoid it in the future. I’m human and by nature fallible – I will make mistakes – I am not perfect. What is important is that I am able to learn from my mistakes to avoid making them again in the future.
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I’ll start by saying that the company I own and operate has been in business since late 2007. In nearly 13 years of being in business we have never applied for funding through the SBA or anywhere else as we didn’t need it. Personally I absolutely hate owing money be it to a person or to an organization.
I have heard from other business owners that working with the Small Business Administration, or the SBA for short, isn’t easy and that even if you qualify you’ve got a 50% chance of approval. I do know a few small businesses that have SBA loans for business property.
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At the office where I work unfortunately there are no fiber optic options. Before we signed the lease we reached out to the local ISP that provides fiber connections for our area and confirmed that they serviced the location we were looking at leasing. The ISP told us they did service our building and we didn’t find out until after we signed our lease and arranged to set up service that they do not actually service this location. Sadly enough the only option we have here is AT&T vDSL [AT&T uVerse Business Internet DSL].
We experienced some pretty intense storms today / this evening and experienced several very close lightning strikes. At least a couple of strikes were within several hundred feet of our office and one of them managed to take out our AT&T uVerse DSL Modem. Being that AT&T has numerous corporate stores within a short driving distance I really didn’t imagine getting this damaged equipment replaced would be an issue.
Depending on how well you know me you may be aware of my aversion to talking on the phone. It’s not so much that I hate talking on the phone as much as I hate how it totally destroys my ability to multi-task. When I am working I will be handling a dozen or two different tasks at once on my computer without issue but the second I’m on the phone that all goes out the window.
Generally if I want to look into something or accomplish something I’ll find a way to do it via my computer which I can do without putting everything else I’m working on on complete hold. Realistically I should have taken the time to find a local florist and called them up to arrange for the delivery of some flowers for my wife. I instead went to “1-800-Flowers.com” to see if they could deliver today – and they could!
While I don’t really expect to get any answers – I am a little curious.
I know that the reason spammers send spam is to make money. I don’t think anybody sends spam for fun although I am sure some people have ‘spammed’ others to annoy them/etc.
With that said we get a lot of spam to “support@”, “abuse@”, “sales@”, etc… Do you actually see a return on sending spam to these addresses or are you so readily able to send the spam that it really doesn’t matter?
It has been roughly 10 weeks since “The Professor” sent a Cease and Desist letter to the company I work for concerning content on one of our client’s sites. We refused to bow to this individual’s demands and that was the beginning of the harassment. At this point I count no less than 20 individual messages in my inbox. The Professor has called the company I worked for numerous times and asked the same questions and received the same answers.
Let me start by saying that my organization has been using PayPal since 2007 and in all of this time we’ve generally been very happy with the service provided. I have, over the years, seen where others were unhappy with PayPal for various reasons from accounts being locked to withdrawals being prohibited or delayed. I’ve seen some complaints about PayPal disputes but by and large the dispute process has been good to us the few times we have had to use it. Most disputes we have faced were resolved directly with the client as my organization has a refund policy and a general stance that we won’t hold onto funds for a service you do not need or want.
At the company where I work an individual that claims to be a Professor has sent us a ‘Cease and Desist’ letter. In the letter the individual claims that one of our customers is using their their Twitter messages without their permission. They demand we delete the customer’s data immediately and provide them all of the customer’s contact information. I’m not sure what the laws say over in the UK where this individual is based but we will obviously not violate our Privacy Policy and reveal client information to a third party just because they demand it.
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