We received the following obviously fake review:
I will warn you – this paragraph will describe an obscene sexual act – for those that may not know. I am sure some people do not know what a “reach around” is. If you don’t want to read the description skip to the next paragraph. A “reach around”, in the context of this “review”, is when one man masturbates another man while performing anal intercourse with him. This is inherently obscene, no?
You would imagine that someone responsible for reviewing reports of obscene reviews at Trustpilot would be aware or at least spend the 10 seconds it would take to research the term.
It seems that Trustpilot’s Content Integrity Team doesn’t understand this and has informed me, after flagging this review, that it is in fact not obscene. I wonder how over-worked and under-paid Trustpilot Content Integrity Team members are.
It is absolutely terrifying that the people employed to review flagged content, particularly content flagged as obscene, do not understand what they are reviewing well enough to make an appropriate decision in this situation.
Come on Trustpilot, you can do better. Your failure to handle this properly is, in and of itself, obscene.